Within a few minutes, we learn that Ohana’s mom is even more terrible then she seemed in the first episode. Well, not exactly terrible. She’s more of a self-centered and negligent mother who appears to rearrange her life to make room for her daughter’s needs. What she says to her daughter is harsh, and she’s so cheerful as she says it.
Funny thing is, while Ohana’s grandmother may be incredibly strict and cold, I’m sure she’s a lot more reliable then Ohana’s mom. After all, the lady has the discipline needed to keep the inn running, and that includes constant dedication to the job.